Cookie Policy

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

Cookies allow websites to recognise your device and remember certain information about your visit, such as your preferences and actions.

How We Use Cookies

Thames Window & Door uses cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
• Preference Cookies: These cookies remember choices you make, such as your cookie consent preferences, to provide a more personalised experience.
• Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the operation of our website. They include cookies that enable you to navigate the website and use its features.

• Cookie Consent: Stores your cookie preferences so you are not asked repeatedly. Duration: 1 year.

Functionality Cookies

These cookies allow our website to remember choices you make and provide enhanced features.

• Form Data: Temporarily stores form information during your session to improve user experience. Duration: Session only.

Analytics Cookies

We may use analytics services to collect information about how visitors use our website. This information is used to compile reports and help us improve the site.

• Page Views: Records which pages are visited and how long visitors spend on each page. Duration: Up to 2 years.
• Traffic Source: Identifies how visitors reached our website. Duration: Up to 6 months.

Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and parts of the website may no longer be fully accessible.

Browser Settings

Most browsers allow you to control cookies through their settings. You can set your browser to:

• Block all cookies
• Accept all cookies
• Block third-party cookies
• Clear all cookies when you close the browser
• Open a private browsing session

The method for managing cookies varies between browsers. Please refer to your browser's help section for specific instructions.

Our Cookie Banner

When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. Your preference is stored and remembered for future visits.

If you wish to change your cookie preferences after your initial choice, you can clear your browser cookies and revisit the website, or contact us to request a change.

Third-Party Cookies

Some cookies on our website are placed by third parties. We do not control the operation of these cookies. The third-party cookies we may use include:

• Analytics services to understand website usage

For more information about third-party cookies, please refer to the respective privacy policies of these services.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

Thames Window & Door
Unit 14, Riverside Business Park
Windsor Road
Slough, SL1 2EJ
United Kingdom

Email: [email protected]

Last updated: January 2024